Responsible Business Framework and Policies Banner image

Responsible Business Framework and Policies

Embedding ESG into every part of our business​

Our framework sets out how we manage environmental, social and governance matters across our operations, aligned with stakeholder expectations and best practice.​

Our Framework

Our Framework

Our Responsible Business framework guides how we manage climate-related risks, identify stakeholder opportunities, and uphold strong governance standards. It is embedded across all aspects of our business — from investment and development to day-to-day asset management.​

Alongside our top-down framework, we also use a bottom-up approach to look at our portfolio on an asset-by-asset basis. ESG targets are set annually and reviewed at monthly Working Group meetings, which are attended by key business representatives and a Board member. These sessions ensure that progress is regularly monitored and that ESG remains fully consider within the business.​

Performance is reported to the Board on a regular basis, with the Audit Committee overseeing ESG progress. Individual targets are set for Executive Directors and relevant employees, and remuneration is linked to achieving these outcomes. ESG training is also delivered throughout the year to support continuous improvement and team-wide engagement.

Managing our risks & meeting defined objectives

Our approach to Responsible Business addresses three key areas of environment, people and stakeholders and governance. The below sets out key objectives and targets for each area and the relevant UN’s SDGs (where applicable).

Our Objective

Through our activities we look to minimise the environmental impact of our business, maximise opportunities to improve the efficiency of our assets and improve the resilience of our assets to climate change and impact of transitioning to a low carbon economy.

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Our Targets

  • Reducing portfolio's carbon intensity & embodied carbon from our activities
  • Addressing climate change through our Net Zero Carbon Pathway
  • Helping cities to develop sustainable infrastructure

Our Objective

Our actions consider the long term interests of all our stakeholders including those of our employees, suppliers, customers and local communities as well as ensuring that we maintain a high standard of business conduct.

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Our Targets

  • Enhancing and supporting local communities and wellbeing of stakeholders
  • Collaborating with our occupiers
  • Promoting good working conditions and equality for all

Our Objective

The board is committed to upholding high standards of corporate governance. In particular, it ensures that appropriate health and safety procedures and supply chains are in place

Our Targets

  • Enhance transparency in reporting, aligned to key industry benchmarks and frameworks
  • Uphold responsible business ethics, particularly with regard to contractors
  • Strengthen climate resilience monitoring and governance

Policies & Documents

As part of our Responsible Business Strategy, we maintain a formal Responsible Business Policy and Environmental Policy that guide our ESG priorities and actions. Each year, we review Responsible Business targets and disclose our progress in the Responsible Business Report. ​​

Links to key policies and documents can be found below and are reviewed regularly to ensure they remain aligned with our strategy and evolving stakeholder expectations.​

All key responsible business documents are set our below.
Title Downloads
Responsible Business & Environmental Policy
Responsible Business Targets
Working Group Terms of Reference
Procurement Policy
Community Policy
Other Corporate Governance Documents Including Health & Safety, Anti Corruption And Diversity Read more
EPRA SBPR Environmental data
Independent Assurance of Environmental Data
Net Zero Carbon Ambitions
Working with our customers on sustainability

Responsible Business Reports

Responsible business and ESG report

Responsible Business Report 2025

Read our latest report

Title Downloads
2025 Responsible Business Report
2024 Responsible Business Report
2023 Responsible Business Report
2022 Responsible Business Report
2021 Responsible Business Report
2020 Responsible Business Report
2019 Responsible Business Report
2018 Responsible Business Report
2017 Responsible Business Report
2016 Responsible Business Report